1. Estimated Delivery Time

●       Orders are typically delivered within 5-7 business days.

●       Delivery times may be impacted by unforeseen circumstances such as weather conditions, logistical delays, or other external factors.

2. Shipping Charges

●       All prices displayed on the product page are final and all-inclusive, with no hidden costs.

●       Delivery charges, if applicable, are clearly mentioned during checkout and are also all-inclusive.

3. Delivery Limitations

●       In certain cases, courier partners may not deliver to specific locations. This decision is entirely at their discretion.

●       If delivery cannot be made to your address, you will be informed during the checkout process or contacted by our team within 2 to 3 days of placing the order. 

 4. Order Issues

●       Non-Delivery with Confirmation:
If you receive a delivery confirmation email but did not receive the product, please report the issue within 48 hours of receiving the notification. MTC will investigate and resolve the matter promptly.

●       Out of Stock:
Products listed as ‘Out of Stock’ or ‘Temporarily Unavailable’ are currently not available for purchase. Use the ‘Notify Me’ feature to receive updates on availability.

 

5. Cancellation Policy

Orders can be cancelled at any given point.

6. Payment Methods

We offer the following convenient payment options:

●       Prepaid: Debit/Credit Cards, UPI, Net Banking, and Wallets.

●       Cash on Delivery (COD): Available for select pin codes.

7. Contact Us

For assistance or inquiries, reach out to our customer support team:

●       Email: hello@XXX.com

●       WhatsApp or Call: +91 XXXXXXXXXX

We’re here to help and ensure your shopping experience is seamless. Thank you for choosing MTC! Happy sipping!